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Reviews posted by customers

Genie Computer Systems reviews posted by recent customers.

Average Rating:

Our Reviews

Reviewed by geniewish on
all good you guys did great!!
Reviewed by Donna H. on
Every time I have needed assistance the service has been very prompt. Chris has done a great job! I always feel that they really appreciate my business and are there to help and are very patient in answering the many questions I have had.
Reviewed by Bill B. on
Pleasant folks easily handled my issues.
Reviewed by Robert A. on
Customer since 2009

Genie Computer Systems is approaching the 30 year mark of business. I had one experience with Genie at the recommendation of my daughter and had a good experience. I've had friends of friends offer to work on my computer, and in the final analysis I came back to Genie and will probably not seek or accept computer help from anyone else. They have a proven history of integrity, honesty and fair pricing practices. I recommend Genie Computer Systems and will continue to be a loyal customer.
Reviewed by geniewish on
I love this place. Always friendly and very reasonable. I have been using them for about 15 years now and never had a problem.
Reviewed by geniewish on
Paid $400. Computer came back with same problem. Owner didnt even care that they screwed us over. Dont go there.

Owner response: I was shocked to see this review left more than 3 months after we discussed what we were able to do. I called you (after seeing this review) to see if you wanted to take advantage of any of the options we offered. Again, you declined and made accusations that we didn't offer any options.
1) We did not screw you
2) We offered replacement even tho this new issues was not our fault.
3) We extended our offer for up to 2 years in the case of changing your mind.
Who does this...we do...because we care about our customers.
I can understand if you did not want to continue with our business relationship, but to leave a completely not true review befuddles me.
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Thanks for all the wonderful reviews posted to Google, Demand Force, and our email.  We now would like to have some of our clients post their opinion directly to our website.  If for some reason you were dissatisfied with our service please call me to discuss.